Project overview

SurgeStation is an integrated global mobilization ecosystem that aims to streamline coordination, communication, and mobilization for the World Food Programme’s (WFP) surge workforce and eventually other humanitarian agencies.

The challenge

WFP faces challenges with efficiently mobilizing its workforce for emergency support due to reliance on manual processes, decentralized spreadsheets, and ad-hoc communication, leading to delays and reduced effectiveness of humanitarian responses. The absence of a streamlined, integrated digital system for coordinating surge workforce mobilization impacts the WFP’s ability to provide prompt, life-saving assistance during crises.

The solution

Swift Mobilization and Smart Coordination: SurgeStation revolutionizes emergency response by automating personnel mobilization. When a crisis erupts, SurgeStation swiftly matches skilled responders to urgent needs. Imagine a nurse receiving an alert—within hours, she’s on-site, saving lives. SurgeStation also centralizes communication, uniting stakeholders for efficient relief efforts. Decision-makers access real-time data and analytics, optimizing delivery of humanitarian assistance and insight-driven decision making. 

Global Impact and Cost-Effective Solutions: Scalable and adaptable, SurgeStation tailored solution serves local and global emergencies. From floods to pandemics, it adjusts seamlessly. By reducing administrative overhead, SurgeStation ensures cost-effective humanitarian efforts. Imagine efficient assistance  delivery without wastage, thanks to SurgeStation’s smart resource allocation. Donor agencies and partners are drawn to its efficiency, making WFP’s impact more compelling.

From Crisis to Compassion: SurgeStation’s Promise: SurgeStation bridges tech and empathy. It’s not just a solution; it’s a lifeline. WFP country offices, responders, and affected communities benefit from SurgeStation. When seconds matter, SurgeStation ensures that help arrives swiftly, efficiently, and precisely where it’s needed most.

Analytics: This advanced analytics solution goes beyond merely capturing today's data. Our prediction model will be designed, expectedly in 2024, to forecast future trends, enabling organizations to respond more effectively and efficiently. By tailoring our approach, we aim to save more lives by anticipating needs and mobilizing resources proactively, ensuring readiness for the challenges of the years ahead. 

WFP’s 8 mt of high-energy biscuits are being distributed at the site in Bushushu to 6,100 survivors of the floods (© FSC/Martin Lukongo).
A high-capacity helicopter (MI26), which can carry a maximum of 20 MT of food, on approach, ready to land (© WFP/Cheick Omar Bandaogo).
2,315
applicants in SurgeStation
556
requests since the beginning of 2023
446
surge mobilizations in 21 different countries
What's next for SurgeStation?

SurgeStation envisions transforming global emergency communication and coordination through technological advancement and efficiency. Their goals include setting new standards, providing tailored responses, and enhancing coordination across wider UN organizations and the humanitarian sector.

With features like high integration, global scalability, and user-friendly design, SurgeStation offers real-time analytics, Artificial Intelligence (AI) decision-making, and predictive modeling. It ensures timely responses for affected populations, reduces administrative burdens for humanitarian workers, and fosters collaboration among humanitarian stakeholders. As such, SurgeStation contributes to SDG 2 and 17 and aims to improve the overall  global humanitarian response system.

Beneficiaries of SurgeStation include affected populations receiving tailored responses, humanitarian workers experiencing reduced administrative burdens, and workforce coordinators gaining better mobilization insights. WFP staff access learning resources, while the wider humanitarian sector benefits from improved coordination. Researchers and policymakers also gain valuable data for informed strategies.

Meet the team

Aiedah Shukrie
Aiedah Shukrie
Staffing Coordinator Emergency
Hiwot Thompson
Head of Operating Model Team
Zornitsa Bazlyankova
Digital Manager
Stefan Roesch
Engagement Officer
Last updated: 28/10/2024