For refugees who have traditionally received food in distribution lines, receiving assistance in cash-based systems means the freedom to purchase food and meals that connect families to cultural identities, and teach children the flavors of home. But for vulnerable families looking to stretch every last dollar (or Lebanese Pound) a lack of information on local food prices, coupled with pricing volatility, can mean going hungry towards the end of the month.
That’s why WFP developed Dalili, a smartphone app to compare the prices of staple foods at local shops, create shopping lists, and leave feedback for retailers. Launched in November 2017 as a pilot in the Bekaa Valley of eastern Lebanon, Dalili is now available nationwide—helping 11,900 users a month compare 250 items across 385 shops.
As a whole ecosystem of commerce develops around Dalili, something interesting is happening. Not only do its users find the best prices today, they ensure prices will remain fair in the future as local shops have to cater towards a more price-savvy clientele. But retailers gain something in the exchange: Using feedback from Dalili, with support from WFP retail experts, shop owners are empowered with data to improve their businesses by stocking the right products for their now better engaged customers.